Water
Joshua Holland
Director of Public Services
Stormwater Contact
Dennis Anderson
Assistant Water Superintendent
Johnson City Water Department
44 Camden Street
Johnson City, New York 13790
Office Hours:
7:00am – 3:00pm
Email: vjcwater@villageofjc.com
Phone: (607) 797-2523
Fax: (607) 798-9175
The Village of Johnson City Water Department operates the water system within the requirements of the New State Sanitary Code, Part 5, Subpart 5-1, Public Water Systems.
The Water Department supplies water for Johnson City, the Westover, Fairmont Park and Choconut Center parts of the Town of Union, the Broome County Airport and Landfill, parts of the Town of Dickinson, the Binghamton-Johnson City Sewer Plant Terminal Pumping Station and part of the Village of Endicott. The system also has emergency interconnections with the City of Binghamton and Town of Vestal.
The Department maintains seven water storage reservoirs, five wells, four booster stations, 550 hydrants, approximately 2500 valves and over eighty miles of water mains. The Department provides safe potable water for the consumption of the consumers it serves.
The Water Department prides itself in providing safe drinking water and an adequate supply of water for Fire Protection and Sanitary needs.
Click here to view the 2023 Johnson City Annual Water Quality Report
Rates
Water bill is based on your water meter reading every three months.
| Year of Rate Change | Minimum Bill (0-1,000 cubic feet) | Cost per 100 cu ft over the 1,000 c.f. min. | ||
|---|---|---|---|---|
| Inside Village Customer | Outside Village Customer | |||
| 2014 | $30.00 = $0.004/gallon | $40.00 – $0.005/gallon | $3.25 | $4.00 |
| 2018 | $40.00 = $0.005/gallon | $50.00 = $0.007/gallon | $4.25 | $5.00 |
| 2023 | ||||
| Water Rates/100 cu ft | Up to 1,000 cu ft | 1,001 – 5,000 cu ft | 5,001 – 10,000 cu ft | Over 10,001 cu ft |
| Inside Village | $45.00 | $7.00 | $8.00 | $9.00 |
| Outside Village | $55.00 | $7.75 | $8.75 | $9.75 |
WATER BILL INFORMATION
Water bills in the Village of Johnson City are generated quarterly. The bill itself not only reflects the amount owed for water but also for sewer and refuse. The water and sewer are based on water consumption and the refuse is a flat fee.
The lowest a quarterly water bill can be for residents living inside the Village using 1,000 cu.ft. or less is $170.00 ($45 for water, $55 for sewer and $70 for refuse). Water usage over 1,001 cu.ft. will vary according to the chart above.
For residents living outside of the Village, water usage 1,000 cu.ft. or less is $55.00. Usage over 1,001 cu.ft. will vary according to the chart above.
SEWER RATES are $55.00 for 1,000 cu. ft. or less of water usage (minimum).
- 1,001 to 5,000 cu. ft. over the minimum of water usage is $10.00 per 100 cu. ft.
- 5,001 to 10,000 cu. ft. over the minimum of water usage is $11.00 per 100 cu. ft.
- Over 10,000 cu. ft. over the minimum of water usage is $12.00 per 100 cu. ft.
The water consumption for the bill is obtained from the reading off of your water meter via radio transmission. If the Water Department is unable to get a reading, the owner is notified by letter to call and set up an appointment so the problem can be addressed. You can reach the Water Dept. at (607-797-2523). Appointments can be made for Monday through Friday between the hours of 7 a.m. and 2:45 p.m.
Oftentimes customers will call when the bill reflects a higher dollar amount (cost) resulting from more water used (consumption). They believe the reading is wrong. The Water Dept. can perform a confirmation reading from the outside, but the homeowner can also do it. The meter is located just after the point of entry of the water line, typically in the basement. The numbers are read from the left to right. Simply compare the reading with the reading on the most current bill (present reading). If it is the same or more, the reading is correct. Higher consumption can result from leaky faucets or toilets and a water softener recharging too often. Water meters are positive displacement. When a water meter goes bad it will slow down, not speed up.
Other Facts:
- A dripping faucet or fixture can waste 3 gallons of water a day
- A continuous leak from a hole or a stream of water (faucet running) would, over a 3-month billing period, waste water in the amount shown below:
- 1/16” diameter stream – 74,000 gals, 9,850 cu.ft.
- 1/8” diameter stream – 296,000 gals, 39,400 cu.ft.
- 3/16” diameter stream – 666,000 gals, 89,031 cu.ft.
- 1/4” diameter stream – 1,181,500 gals, 158,000 cu.ft.
SPECIAL NOTICE:
Companies have been mailing solicitations to customers of the Johnson City Water System offering water service repair coverage for customer water service lines. This solicitation is not part of the Johnson City Water System Meter Replacement Program and is not affiliated with or endorsed by the Village of Johnson City or the Johnson City Water System in any way.
The Johnson City Water System customers are not obligated to accept this offer of repair coverage.
Be advised, however, the costs of any necessary repairs to a customer’s service line from the water shut-off to the building are the responsibility of the water customer.
For more information, please contact Joshua Holland, Director of Public Services at the Johnson City Water Department (607) 797-2523.
This notice is being sent to you by the Johnson City Water Department, State Water System ID#: NY0301668.
AFTER HOUR EMERGENCIES
If you have a DPW Emergency and it is after 2:30pm or during a weekend or holiday,
please call the Johnson City Police Department at 607-797-2523. The Police will contact the on-call foreman.
Pay your water, sewer and refuse payment online.